This Privacy Policy and Personal Data Protection Policy has been developed in accordance with the requirements of the Law of Ukraine “On Personal Data Protection”, other applicable laws and regulations of Ukraine, as well as taking into account the provisions of the European Union General Data Protection Regulation (GDPR; Regulation (EU) 2016/679).
By using the website https://demurehome.com.ua/en/, placing an order, or providing personal data, the User confirms that they have read the terms of this Privacy Policy and consent to the processing of personal data within the scope and by the methods defined in this Policy.
1. General Provisions
1.1. The owner and administrator of the website is Sole Proprietor “Fesak Serhii Volodymyrovych”, Tax ID: 3455911596 (hereinafter referred to as “Demure Home”, the “Company”, or the “Website Administration”).
1.2. The Demure Home online store is available at: https://demurehome.com.ua/en/.
1.3. This Policy defines the procedure for collecting, using, storing, transferring, and protecting Users’ personal data.
2. Personal Data That May Be Collected
2.1. Demure Home may collect the following personal data:
- first and last name;
- phone number;
- email address;
- delivery address;
- company name (if required);
- IP address;
- information about the browser, device, and operating system;
- order history;
- information voluntarily provided by the User through feedback forms.
2.2. Demure Home does not store full bank card details of Users. Payments are processed through secure payment services and banking systems.
3. Purpose of Personal Data Processing
3.1. Users’ personal data is processed for the purpose of:
- processing and fulfilling orders;
- delivering products;
- communicating with the User regarding orders;
- processing requests and inquiries;
- maintaining accounting and tax records;
- sending informational and marketing messages subject to the User’s consent;
- improving website functionality and services;
- complying with the applicable laws of Ukraine.
4. Legal Basis for Personal Data Processing
4.1. Personal data processing is carried out on the following legal grounds:
- User consent;
- necessity for the performance of a sales contract;
- compliance with Ukrainian legislation;
- Demure Home’s legitimate interest in ensuring proper website functionality and customer service.
5. Transfer of Personal Data to Third Parties
5.1. Demure Home may transfer personal data to third parties solely in cases necessary for:
- delivery of products by logistics companies;
- payment processing by payment providers;
- compliance with legal requirements;
- operation of CRM, analytics, or technical services.
5.2. All third parties granted access to personal data are obliged to ensure its protection in accordance with applicable legal requirements.
6. Cookies
6.1. The website uses cookies for:
- proper website functionality;
- saving User preferences;
- analytics and statistics;
- marketing purposes.
6.2. The User may change cookie settings in their browser or refuse the use of cookies.
7. Protection of Personal Data
7.1. Demure Home takes the necessary organizational and technical measures to protect personal data against:
- unauthorized access;
- loss;
- destruction;
- modification;
- distribution.
7.2. Access to personal data is granted only to authorized persons who require such information to perform their professional duties.
8. User Rights
8.1. The User has the right to:
- receive information about the processing of their personal data;
- access their personal data;
- request correction or updating of personal data;
- request deletion of personal data;
- withdraw consent to personal data processing;
- object to the processing of personal data;
- submit complaints to authorized authorities.
8.2. To exercise their rights, the User may contact: [email protected].
9. Retention Period of Personal Data
9.1. Personal data is stored no longer than necessary to achieve the purposes of processing or to comply with the requirements of Ukrainian legislation.
10. Links to Third-Party Resources
10.1. The website may contain links to third-party websites. Demure Home is not responsible for the privacy policies or content of such websites.
11. Amendments to the Privacy Policy
11.1. Demure Home reserves the right to make changes to this Privacy Policy without prior notice to the User.
11.2. The updated version of the Policy becomes effective from the moment it is published on the website at: https://demurehome.com.ua/en/privacy-policy/.
12. Contact Information
If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us:
- Email: [email protected]
- Website: https://demurehome.com.ua/en/